Security Clearance: Level II Secret
Professional ​
info​​
Throughout my administrative career, I have worked for private and public sectors in the Ottawa area, such as Instantel (part of Stanley Black & Decker), Rohde & Schwarz Canada, Hydro Ottawa, Indian and Northern Affairs, and SNC-Lavalin, to name a few. I provided administrative services at office locations, as well as virtually from home.
During my past experience, I have developed user-friendly customer survey forms, complex spreadsheets, designed process flows using VISIO along with the associated procedures, user manuals, user guides, policies and procedures, as well as designed documents using Desktop Publishing.
Skills
Advanced Microsoft Office, e.g. Word, Excel, PowerPoint, Visio, Outlook
SAP
J.D. Edwards
Document control using SharePoint
Work​
experience​
Experienced Executive and Administrative Assistant
An accomplished professional in administration, writing documentation, and research reporting information using various databases and software applications.
Proven strengths include:
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strong organizational ability;
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scheduling for Executive, Directors, and Managers;
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advanced knowledge of MS Office products (Word, Excel, PowerPoint, Outlook, and Visio);
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office management;
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customer service representative using SAP;
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reviewing, sorting, and distributing correspondence;
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prioritizing;
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interaction with all levels of management (internal/external);
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excellent written and verbal communication; and,
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experience in SharePoint.
Projects
I have been involved in various projects throughout my career. To name a few:
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Instantel - Co-chaired Joint Health & Safety Committee and Social Committee, participated in "reducing one-time use plastic" initiative.
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Hydro Ottawa – I participated in a project to review and develop all Human Resources procedures (approximately 50), which included meeting with individuals and/or groups, document their roles and responsibilities, then design it into a process flow using Visio.
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Hydro Ottawa – I assisted with Canada’s Top 100 Employers submission for 2013 and received excellent feedback from the President and CEO of Hydro Ottawa.
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SNC-Lavalin – I participated in two multi-million dollar proposals, from design stage to submission. My roles were as a Senior Formatter and Technical Writer.
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Dessau – I participated in arranging a large conference that was held in British Columbia, which included scheduling furniture and equipment required for the conference, ordering hand outs and ship directly to the conference, ensuring electronic equipment was available and working, travel arrangements, etc.
Languages
English
Training & Development
Various professional development training, e.g. Career Planning, Team Building, Conducting Effective Meetings.
A few technical and other skills obtained during my career include Microsoft Office, Lotus Notes, J.D. Edwards, SAP, GoToMeeting and GoToTraining, OASIS Purchasing and iProcurement, ADOBE Acrobat, FNITP.
Education
Algonquin College (Ottawa area)
Virtual Assistant Certificate Program
I completed a Virtual Assistant Certificate Program in December 2015 at Algonquin College. The courses for this certificate were:
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Media Alternatives
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Business Administration
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Marketing Alternatives
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Web Development
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Virtual Work Placement
I also enrolled and completed the following courses to increase my knowledge in accounting and payroll practices:
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Business Math Foundations (Summer 2014)
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Spreadsheet Applications (OA) (Fall 2014)
Desktop Publishing using Microsoft Word (completed April 2011)
Computer Information Systems Certificate
I had completed six courses (1989 to 1993) of the twelve course requirements for the Computer Information Systems Certificate. I did not complete the program entirely because I changed career paths midway in the program.
